News for 'Customer Focus Services'

'It is hard to decipher precisely why Paytm share price would go down'

'It is hard to decipher precisely why Paytm share price would go down'

Rediff.com30 Nov 2021

'I can tell shareholders we're going to be very responsible with our capital, we're going to be absolutely execution focused.'

Twitter launches measure to tackle state polls-related misinformation

Twitter launches measure to tackle state polls-related misinformation

Rediff.com15 Mar 2021

The measures include an information search prompt with the Election Commission of India (@ECISVEEP) and State Election Commissions to provide reliable information around the elections, a custom emoji to encourage participation, a series of pre-bunks and debunks to tackle election-related misinformation, and a youth discussion series titled #DemocracyAdda aimed at voter literacy and civic participation among young Indians for the upcoming elections.

Boeing gets US govt nod to offer F-15EX jet to India: Official

Boeing gets US govt nod to offer F-15EX jet to India: Official

Rediff.com28 Jan 2021

United States aerospace major Boeing on Thursday said it received approval from the country's government to offer its F-15EX multi-role combat jet to the Indian Air Force.

Information Technology: Boost for hardware, but disappointment for IT services

Information Technology: Boost for hardware, but disappointment for IT services

Rediff.com2 Mar 2016

The key proposals from the IT industry that were not addressed included removal of dual levies on software products

Boeing's Plans For India's Defence Aatmanirbharta

Boeing's Plans For India's Defence Aatmanirbharta

Rediff.com28 Oct 2022

'The future is about autonomy and tanking.'

Do You have START-UP Queries?

Do You have START-UP Queries?

Rediff.com4 Jun 2021

Muzammil Patel and Rahul Murthi will answer all your start-up queries.

Gig employees get a helping hand from old economy

Gig employees get a helping hand from old economy

Rediff.com5 Apr 2020

Over the past week, several unusual partnerships among start-ups, traditional businesses and hospitals have been announced, and several more are likely to materialise soon. The trend could see increased importance of gig workers, who are taking considerable risk to deliver goods to people in the time of a pandemic.

How FMCG Firms Are Coping With Covid

How FMCG Firms Are Coping With Covid

Rediff.com29 Jan 2022

Consumer companies have started taking orders via phone calls and are also pushing retailers to order through their B2B applications.

Apple unveils iPhone 14: Satellite SOS, no SIM tray in US

Apple unveils iPhone 14: Satellite SOS, no SIM tray in US

Rediff.com8 Sep 2022

Apple unveiled its highly anticipated iPhone 14 during its 'Far Out' event on Wednesday along with the iPhone 14 Plus variant, the iPhone 14 Pro and Pro Max. This new lineup is inspired by the iPhone 13, with sharp metal edges, rounded corners, a glass back, the recognisable notch at the top of the handset, and a lightning port.

Will BPM firms' plan to change pricing model succeed?

Will BPM firms' plan to change pricing model succeed?

Rediff.com11 Apr 2019

As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

How SBI plans to keep YONO ahead of the curve

How SBI plans to keep YONO ahead of the curve

Rediff.com13 Oct 2020

Apart from fulfilling banking services, one can access more than 100 e-commerce sites, book tickets, and even pay for small value groceries through the app. The bank is now proposing to allow other banks to use this to serve their own customers.

Pros and cons of Indian banks' cross-selling initiatives

Pros and cons of Indian banks' cross-selling initiatives

Rediff.com28 Dec 2020

In a bid to gain a bigger share of the customer's wallet, banks are ramping up their cross-selling initiatives.

Tata Motors introduces VRS, cuts down hierarchy levels

Tata Motors introduces VRS, cuts down hierarchy levels

Rediff.com15 Mar 2017

From a 15-16-level hierarchy, the organisation is moving to a flat five-level hierarchy.

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Rediff.com9 Jul 2019

Tamal Bandyopadhyay details HDFC Bank's digital journey.

Sebi And Phenomenon of Confusing Rules

Sebi And Phenomenon of Confusing Rules

Rediff.com2 Jun 2022

Since 2016, Sebi has made many rules to prevent unauthorised trading by stockbrokers. Yet, one comes across dozens of cases of blatant overtrading in client accounts, every year, leading to massive losses to investors, observes Debashis Basu.

RBI's Vision 2021 aims for 'cash-lite' society

RBI's Vision 2021 aims for 'cash-lite' society

Rediff.com15 May 2019

The RBI said the payment systems landscape will continue to change with further innovation and entry of more players which is expected to ensure optimal cost to the customers and freer access to multiple payment system options.

Start Up India: 'Always focus on the journey, not goals'

Start Up India: 'Always focus on the journey, not goals'

Rediff.com1 Feb 2016

'Each day, while interacting with scores of people, all with demands and expectations of their own, holding one's own fort is of paramount importance. 'One must always have the vision which will guide the journey,' says Dinesh Goel, a chemical engineer from IIT-B, co-founder and CEO, AasaanJobs.com, an online marketplace for entry-level and blue-collar job seekers.

Edtech, logistics and gig-economy to drive jobs

Edtech, logistics and gig-economy to drive jobs

Rediff.com25 Feb 2021

Fresher hiring is expected to more than double compared to last year.

RBI allows fintech cos to set up regulatory sandbox

RBI allows fintech cos to set up regulatory sandbox

Rediff.com13 Aug 2019

The RS allows the regulator, innovators, financial service providers and customers to conduct field tests to collect evidence on the benefits and risks of new financial innovations, while carefully monitoring and containing their risks.

A new battle rages on between Jio and Airtel

A new battle rages on between Jio and Airtel

Rediff.com20 Oct 2020

While only 78.15 per cent of Jio's total subscriber base was active, Airtel boasts of 98.14 per cent active customers.

'EVs are the way forward for Volkswagen group'

'EVs are the way forward for Volkswagen group'

Rediff.com1 Jun 2021

'Our strategy is intact and our important pillars for India -- the SUV roll-out and the focus on the cost of ownership of a car -- remain in focus'

Under India's digital infra hood: Growing data centres

Under India's digital infra hood: Growing data centres

Rediff.com1 Apr 2022

As India builds its data centre capabilities, it is imperative that it is supported by green energy. This is because data centres are guzzlers of energy.

How Hyundai Creta busted the no sales in lockdown myth

How Hyundai Creta busted the no sales in lockdown myth

Rediff.com24 Jun 2020

Smart positioning, continued communication and a global design language have played a big role, say experts

Here's how the Budget affects some key sectors

Here's how the Budget affects some key sectors

Rediff.com2 Feb 2021

From real estate to metals, what Sitharaman's Budget has in store.

Ola reports first-ever operating profit of Rs 90 cr in FY21

Ola reports first-ever operating profit of Rs 90 cr in FY21

Rediff.com2 Nov 2021

Ola has reported its first operating profit of Rs 89.82 crore for 2020-21, even as the ride-hailing company's revenue declined 65 per cent to Rs 689.61 crore amid COVID-19 induced lockdowns. As per regulatory documents filed by ANI Technologies - the parent company of Ola - it had logged standalone operating profit (profit before finance cost, depreciation, amortisation and tax (EBITDA)) of Rs 89.82 crore in FY21 on a standalone basis, while it had registered a loss of Rs 610.18 crore in the preceding fiscal year.

Wipro Q3 net profit dips 2.17% to Rs 2,456 crore

Wipro Q3 net profit dips 2.17% to Rs 2,456 crore

Rediff.com14 Jan 2020

Wipro, which gets bulk of its topline from IT services, said it expects revenues from that business to be in the range of $2,095 million to $2,137 million in the March quarter - a sequential growth of flat to 2 per cent.

Secret behind Swiggy's meteoric rise

Secret behind Swiggy's meteoric rise

Rediff.com6 Jun 2019

With razor-sharp focus on deliveries and customer experience, powered by strong in-house technology built ground-up, Swiggy is emerging as the food ordering platform of choice.

Biyani's Foodhall plans to tap 2-hour e-deliveries segment

Biyani's Foodhall plans to tap 2-hour e-deliveries segment

Rediff.com29 Apr 2019

The company has entered into a strategic partnership with Scootsy, a hyper-local delivery platform

How Indian IT giants are playing catch-up in consultancy

How Indian IT giants are playing catch-up in consultancy

Rediff.com18 Jan 2022

The analyst community tracking the Indian IT services industry took special note of Accenture's first quarter (Q1) performance, which showcased the rapid growth of its consulting business that outperformed its outsourcing business. Bookings indicate that the trend will continue. Consulting bookings increased 41.6 per cent year-on-year (yoy) to $9.4 billion, higher than the 17.6 per cent growth in outsourcing to $7.4 billion. The management commentary was also more bullish on the consulting business.

In Digital India, SAAS firms are lapping up young execcutives

In Digital India, SAAS firms are lapping up young execcutives

Rediff.com23 Oct 2020

Indian firms selling SAAS products have got a bonanza as companies meet, manage and sell remotely. The top five firms - Zoho, Freshworks HighRadius, Druva, and Icertis - account for 33 per cent of the market share. Chennai, India's SAAS centre, alone generates $1 billion in annual revenue. Yuvraj Malik explains how these companies are planning their next phase of growth.

Tips To Get Your DREAM Job

Tips To Get Your DREAM Job

Rediff.com4 Oct 2021

'It is important that students not focus on the remuneration that the job fetches in the first year, but look at the next 5 year journey with that job role.'

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

Walmart to pump over Rs 9,000 crore in Flipkart

Walmart to pump over Rs 9,000 crore in Flipkart

Rediff.com14 Jul 2020

Fresh capital will help Flipkart further grow its e-commerce marketplace in India as the world's second-largest internet market begins to recover from the COVID-19 crisis.

'For us, there is no hurry to grow fast'

'For us, there is no hurry to grow fast'

Rediff.com10 Dec 2021

'In the business of money, where you are regulated, the liability lies on the head of the acquirer.' 'It is not a good thing when you cannot spot the risks.'

'20 Indian companies now account for over 90 per cent of profits'

'20 Indian companies now account for over 90 per cent of profits'

Rediff.com18 Aug 2021

'The consolidation of the world's fifth-largest economy in the hands of 15-20 corporate giants is a once-in-generation event, which we are focusing on.'

Volkswagen is betting on Virtus to gain market share in India

Volkswagen is betting on Virtus to gain market share in India

Rediff.com9 Mar 2022

Amid a rush of sport utility vehicle sales, Volkswagen is betting on its premium mid-sized sedan - the Virtus - to gain market share in India. The Volkswagen Virtus is the second product under the India 2.0 project being developed on the MQB-A0 IN platform, with up to 95 per cent localisation levels. In February, the company registered an 84 per cent year-on-year growth in sales, primarily driving on the Taigun it launched last year.

10 Stocks To Invest For The Long Term

10 Stocks To Invest For The Long Term

Rediff.com11 Apr 2023

The third-quarter financials didn't excite market watchers. But equity investors can still make money if they invest in the right stocks.

Poll star Sitharaman woos middle class, women with tax and savings sops

Poll star Sitharaman woos middle class, women with tax and savings sops

Rediff.com1 Feb 2023

Finance Minister Nirmala Sitharaman on Wednesday raised the personal income tax rebate limit, doled out sops on small savings and announced one of the biggest hikes in capital spending in the past decade as she did a tight rope walk in the Budget between staying fiscally prudent and meeting public expectations in the year before general elections.

Digital frauds continue to plague Mastercard

Digital frauds continue to plague Mastercard

Rediff.com8 Sep 2019

Mastercard recently launched an authentication product called Identity Check Express that enables customers to verify transactions on their own.

Is this the best time for Amazon, Verizon to invest in Voda Idea?

Is this the best time for Amazon, Verizon to invest in Voda Idea?

Rediff.com11 Sep 2020

In order to determine whether this would be sound strategy for them, one needs to look at two issues: One, on the alliances being built globally between telcos, on one hand, and cloud service firms, on the other, especially with the advent of 5G; and two, how their business strategies in India will blend into with such a deal.